Shared mobility supporting key workers during Covid-19
This page outlines the response from shared mobility operators to support key workers during the pandemic.
These include some expired offers for the record.
Co-wheels Car Club is offering all NHS care staff such as doctors, nurses and paramedics, plus NHS Volunteers and all front line carers, such as home helps and staff in care homes, 50% off bookings.
Enterprise Car Club until 3rd August offered free membership and up to 45% off hourly rental rates to personnel across the NHS, emergency services, NHS Volunteers and armed forces, as well as many other key workers. This saved these essential employees up to £60 when they join and an average across the vehicle classes of £3.14/hour and £19.90/day.
Hiyacar offered NHS staff free car hire on their platform during April, May and June of 2020 and are continuing to work to support staff with discounted access. They have now made their NHS discount of 30% permanent.
Karshare provided 12,000 days of free car rentals to key workers during the pandemic and has continued to provide support by checking, cleaning and fully insuring vehicles for health professionals and those in the voluntary sector to use at a discounted rate.
Ubeeqo provided vehicles to councils and other organisations delivering essential services for a range of tasks, including for prescription deliveries, non-urgent patient transfers and food-bank deliveries. They also offered up to 50% off the standard contract rate for organisations delivering essential services.
Zipcar gave all NHS staff up to 50% off journeys, an offer that was extended to other key workers including social care teams. They also worked with the councils to extend their Zipzone – the area where members can pick up and drop off one-way Flex cars – to include the Nightingale hospital. Zipcar also donated vehicles for local community groups supporting neighbours self-isolating or vulnerable, as well as donating vehicles and driving credit to charities including food banks.
Some bike share schemes took the difficult decision with local authorities to close during the outbreak, however where there was sufficient staff to manage the extra cleaning regime, bikes were prioritised for key workers. All schemes are re-opened now with extra cleaning being carried out.
Beryl Bikes made all of their bikes across the country free to use for NHS staff for a period of time. In London they have made bikes available for free long term personal hire for any key worker by emailing firstname.lastname@example.org.
Brompton Bike Hire crowdfunded to provider free folding bikes to NHS workers.
BTN Bikeshare offered free annual memberships for NHS staff in Brighton & Hove for a period. There is a dedicated bike cleaning team, safety information on the website and information hubs, plus a number of virtual geofenced hubs to assist NHS staff journeys specifically.
Co Bikes gave all NHS staff free use of their e-bikes across spring / summer 2020, moving to an ongoing 50% discount on their BikeRider 600 minutes bundle.
Freebike distributed bikes to hospitals in London to use as free and safe transport until the end of July 2020. They facilitated over 75,000 miles of free travel for NHS workers.
Jumpbike offered free rides to NHS workers to help them get to and from work as quickly and safely as possible.
Just Eat Cycles in Edinburgh have been monitoring service levels and focusing bike distribution relating to key worker activities such as hospitals, GP’s and schools. They are also currently offering NHS Workers a free 4 Month Pass. All you need to do is email email@example.com requesting your pass.
Nextbike have a Covid-19 website they are keeping updated which shares the free memberships they are providing to essential workers across their schemes.
Ride On – In Dundee they are offering discounts to all users (reduced standard fare) to promote local rides and outdoor exercise. In Leicester where they have just launched, the service is only available to essential workers in order to help them to commute to and from work. The service there is available for free and users only pay for trips and bookings.
Transport for London’s Santander Cycle Hire scheme offered free membership for NHS staff, and are now giving free 24-hour access to Santander Cycles for NHS workers, including all journeys under 30 minutes.
Ginger has extended its free rides programme for NHS, Emergency Service workers and the Armed Forces until 21st June 2021. They give 2 free rides per day until the end of the promo.
Neuron are providing free passes to NHS staff, care workers and police throughout lockdown.
Spin is supporting NHS workers with free 30 minute rides in their Milton Keynes and Essex locations.
Tier offered free unlocks and 400 minutes’ worth of rides around designated areas of York to those who work within emergency services and local retail until 6 December 2020.
Voi gives unlimited free e-scooter rides to medical and emergency service workers. It is also now supporting the UK vaccination programme by offering discounted rides to and from the COVID-19 vaccination centres in all the cities and towns where the trials are present.
Wind had been offering discounts on weekly and monthly subscriptions for key workers. They are now offering NHS key workers £25 coupons that can be used to rent their e-scooters in Nottingham. NHS key workers who want to benefit from this offer can apply and the coupon will be added to their Wind accounts.
Zipp gave free rides to all key workers from the 18 January up to the end of February.
Zwings offered unlimited free rides for NHS workers from November to March.
On-demand bus transport
Liftango – Since the vaccination rollout, on-demand bus service JustGo Northlincs (in partnership with technology provider Liftango) has seen heightened uptake and return trips to the local Scunthorpe hospital.
Tandem helped to keep key supply chains running by transporting factory and warehouse workers to locations such as food distribution and mail sorting sites. By partnering with their national network of taxi, minibus and coach providers, they continue to ensure essential private sector workers are able to get to their destinations, and will soon also be starting new routes to help complement traditional public transport bus route infrastructure.
Viavan launched Stagecoach Connect to enable NHS workers to get to/from Grimsby, Mansfield and Hull hospitals. Their Tees Flex service (also in partnership with Stagecoach) expanded to cover the area’s vaccination centres enabling rural communities to get their vaccine without the need for a car. It is also helping healthcare workers get between Hartlepool and North Tees hospital. In Sevenoaks, their Go2 service replaced all fixed bus routes and allowed the operator to continue to transport key workers as the country went into lockdown.
Zeelo offered safe bus transport service for critical workers; deploying nationwide within 24 hours. The service has now been adopted by Ocado, Avara Foods, Argos, Matches, Colgate and Amazon with more to come (including hospitals).
South Ayrshire Community Transport offered their vehicles and driver to help in the community for food deliveries, and local cancer charities transporting patients under social distancing rules.