Disabled people and shared transport

Shared bike iconIcon of an e-scooter

Improving access to shared micromobility for disabled people

The scope of shared micromobility schemes has expanded over recent years to include e-bikes and e-scooters. While this has opened up the benefits of shared modes to more people, plus the CoMoUK Annual Report shows that 7% of users have a long-term health condition which affects daily activity, we want to see this figure increase to broaden inclusion and access.

An e-scooter, e-bike and regular bike parked at a parklet mobility hub

Improving access to shared micromobility for disabled people

The scope of shared micromobility schemes has expanded over recent years to include e-bikes and e-scooters. While this has opened up the benefits of shared modes to more people, plus the CoMoUK Annual Report shows that 7% of users have a long-term health condition which affects daily activity, we want to see this figure increase to broaden inclusion and access.

Our collaborative research

Research CoMoUK collaborated on with RiDC (Research Institute of Disabled Consumers), commissioned by the Motability Foundation, found that many more disabled people would like to access services but there were several barriers preventing this.

The report, Raising the bar - Boosting the accessibility of shared micromobility, identified three core areas to improve:

Awareness and education

Empowering disabled people with the knowledge and confidence to both understand what shared micromobility services are and how to access these services
1

Accessible vehicle design

Developing vehicles that safely meet the needs of disabled users and pedestrians
2

Accessible digital platforms

Ensuring booking apps and service platforms are user-friendly and inclusive
3
Front cover of 'Raising the Bar - boosting the accessibility of shared micromobility' document with image of parked e-scooters and e-bikes
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Raising the bar - Boosting the accessibility of shared micromobility
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Our collaborative research

Research CoMoUK collaborated on with RiDC (Research Institute of Disabled Consumers), commissioned by the Motability Foundation, found that many more disabled people would like to access services but there were several barriers preventing this.

The report, Raising the bar - Boosting the accessibility of shared micromobility, identified three core areas to improve:

  1. Awareness and Education: Empowering disabled people with the knowledge and confidence to both understand what shared micromobility services are and how to access these services
  2. Accessible Vehicle Design: Developing vehicles that safely meet the needs of disabled users and pedestrians
  3. Accessible Digital Platforms: Ensuring booking apps and service platforms are user-friendly and inclusive
Illustration of members of the public attending a shared transport session with e-scooter and shared bike try outs, and questions being asked of experts

Shared micromobility pilot project

CoMoUK is now working on a pilot project, which aims to tackle the first challenge of the list - Awareness and Education.

The project will test a number of outreach and confidence building activities to support disabled people to use the existing models of shared bikes, e-bikes and e-scooters. The project will run across the spring and summer of 2025 and report key findings at the end of the year.

Across this and all projects we are engaging extensively with disabled people, disabled people’s organisations and stakeholders across public, private and third sectors.

Icon of a car club vehicle

Improving access to cars clubs for disabled people

Research has been carried out by CoMoUK with TRL, funded by the Motability Foundation, to look at car clubs and disabled people’s needs, challenges and opportunities with them.

The research has involved reviewing academic literature, interviews with key stakeholders and carrying out surveys and focus groups. The research has identified key barriers which need to be addressed.

Along with our partners TRL we are now looking at what actions could in future be piloted to boost access. The research report and recommendations will be published in spring 2025.

Users of Leap Car Club with a member of staff and a small white car club vehicle